Straight answers about pricing, how automation is metered, and what's actually included in each plan.
Annual billing is charged as 10 months up front and covers the full 12 months — effectively 2 months free compared to paying monthly. The per-month price shown on the pricing page updates depending on which billing option you select.
Every plan has a $249 one-time activation fee for onboarding. It's automatically waived if you choose annual billing.
You can add an overage pack for your plan tier (Starter, Professional, or Elite) at any time. Overage packs are billed monthly, are added on top of your plan's included actions, and never expire while your subscription is active.
An Automation Action is one external operation THEWATCH performs on your behalf — querying a connected tool, enriching data, taking a response action, or sending a notification. Internal logic and correlation inside THEWATCH don't count against your limit — only the actual outside work.
A Watch is the detection logic — the condition THEWATCH is monitoring for. A Playbook is the automated response tied to that Watch. Every plan allows building as many Watches and Playbooks as you need within your plan's connector and action limits.
Starter includes 25 connectors; Professional, Elite, and Enterprise include unlimited connectors. The full integrations directory is still being finalized — check the integrations page or ask us directly about a specific tool.
Starter fits smaller teams just getting into automation. Professional is built for growing teams that need unlimited connectors and playbooks. Elite adds scale for mature SOC teams. Enterprise is custom-scoped for larger organizations and MSSPs — talk to us if you're not sure which fits.
Request a demo and our team will walk through your environment with you and help you get set up.